Returns and Refunds
NO RETURNS, EXCHANGES ONLY; NO EXCEPTIONS
At Bee Beautiful Bundles we pride ourselves in maintaining a high level of quality and accuracy.
We exercise a very strict quality control process to ensure that our clients receive only the best grade 8A virgin hair. However, if you are not satisfied with the product, the hair may be exchanged within 3 business days.
We do not have a refund policy. (All SALES ARE FINAL).
We do not refund shipping charges for orders that are returned.
The hair must be in its original condition (no brushing or combing; can not be picked, cut, or washed; no installation or other altering and/or separating of the hair). All hair must be in its original packaging. Exchanges will only be processed after we have received the hair and have inspected it. Federal law prohibits the return of hair that has been installed.
If you would like to exchange your order for a different texture or length, you will be responsible for the difference in cost. You will also be responsible for all shipping costs unless we determine that the product is defective. We will not ship replacement hair until the original order has been received and inspected by the Bee Beautiful Bundles team. If you want to exchange an item, you must call our customer service number within 24 Hours of receiving your package. We request that you send us a photo of the product you’d like to exchange along with the reason for the exchange.
After meeting the above conditions, bundles may be returned within 2 days of receipt for an exchange.